Effective Date: May 26, 2025

Last Updated: May 27, 2026

Website: https://techprosolutions.xyz/

Company: Tech Pro Solutions ("we," "us," "our")

Tech  Pro Solutions ("Company," "we," "us," "our") respects your privacy and  is committed to protecting your personal data. This privacy policy  explains how we collect, use, disclose, and safeguard your information  when you visit our website https://techprosolutions.xyz/ (the "Site") or use our services.

Please  read this policy carefully. By accessing or using our Site, you  acknowledge that you have read, understood, and agree to be bound by  this Privacy Policy.

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Request a consultation or quote
• Sign up for newsletters or updates
• Submit service requests
• Apply for employment
• Communicate with us via email, phone, or live chat

Types of information include:

• Full name
• Email address
• Phone number
• Company name and position
• Billing or mailing address
• Service preferences and project details
• Any other information you choose to provide

When you visit our Site, we may automatically collect certain technical data, including:

• IP address
• Browser type and version
• Device type and operating system
• Referring/exit pages
• Date and time stamps
• Pages viewed and links clicked
• Time spent on pages

We  use cookies, web beacons, and similar tracking technologies to enhance  your experience. Cookies are small files stored on your device. You can  modify your browser settings to refuse cookies, but some Site features  may not function properly.

Types of cookies we use:

• Essential cookies: Required for basic Site functionality
• Analytics cookies: Help us understand how visitors use our Site
• Preference cookies: Remember your settings and preferences

We use your information for legitimate business purposes, including:

• Providing services: Responding to inquiries, processing service requests, delivering technical support
• Communication: Sending updates, confirmations, invoices, and important notices
• Improving our Site: Analyzing usage patterns to enhance user experience
• Marketing: Sending promotional materials (only with your consent; you may opt out anytime)
• Security: Detecting and preventing fraud, unauthorized access, or other malicious activities
• Legal compliance: Fulfilling our legal obligations and enforcing our terms

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: You have given explicit consent for specific purposes (e.g., marketing emails)
• Contractual necessity: Processing is necessary to fulfill a contract or take pre-contractual steps
• Legal obligation: Compliance with applicable laws or regulations
• Legitimate interests: Pursuing our legitimate business interests (e.g., improving services, security) that do not override your fundamental rights

We  do not sell, trade, or rent your personal data to third parties. We may  share your information only in the following circumstances:

We may share data with trusted third-party vendors who assist us in operating our business, including:

• Hosting and cloud infrastructure providers
• Analytics services (e.g., Google Analytics)
• Email communication platforms
• Customer relationship management (CRM) tools
• Payment processors (if applicable)

These providers are contractually obligated to protect your data and use it only for specified purposes.

We may disclose your information if required by law, subpoena, court order, or government regulation.

If  Tech Pro Solutions undergoes a merger, acquisition, or asset sale, your  data may be transferred as part of that transaction. You will be  notified via email or prominent notice on our Site.

We  may disclose information to enforce our terms of service, protect our  rights, privacy, safety, or property, and that of our users or the  public.

We implement industry-standard security measures to protect your personal data, including:

• Encryption: SSL/TLS encryption for data transmission
• Access controls: Restricted access to personal data on a need-to-know basis
• Regular audits: Security assessments and vulnerability scanning
• Data minimization: Collecting only necessary information

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We  retain your personal data only for as long as necessary to fulfill the  purposes outlined in this policy, unless a longer retention period is  required or permitted by law.

Retention periods:

• Contact and inquiry data: 3 years after last interaction
• Customer/service records: 7 years (for legal and tax purposes)
• Analytics data: 26 months (anonymized where possible)
• Marketing data: Until you withdraw consent

After the retention period, your data will be securely deleted or anonymized.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access: Request a copy of your personal data we hold
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure ("right to be forgotten"): Request deletion of your data under certain conditions
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests or direct marketing
• Right to withdraw consent: Withdraw previously given consent at any time

California residents have additional rights:

• Right to know: Request disclosure of categories and specific pieces of personal data collected
• Right to delete: Request deletion of personal data
• Right to opt-out: Opt out of the sale or sharing of personal data (we do not sell data)
• Right to non-discrimination: Receive equal service regardless of exercising your privacy rights

To  exercise these rights, please contact us using the information in  Section 13. We will respond within 30 days (or as required by law).

Our Site and services are not intended for children under 13 years of age.  We do not knowingly collect personal information from children under  13. If you believe we have inadvertently collected such data, please  contact us immediately, and we will take steps to delete it.

Tech  Pro Solutions operates primarily from the United Kingdom. If you access  our Site from outside the US, your information may be transferred to,  stored, and processed in the US or other countries where our service  providers operate.

For users in the EEA, we ensure adequate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data processing agreements with our service providers

By using our Site, you consent to the transfer of your data to the United States.

Our  Site may contain links to third-party websites, plugins, or  applications. Clicking those links may allow third parties to collect or  share data about you. We do not control these third-party sites and are  not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

You can manage your cookie preferences through your browser settings. Most browsers allow you to:

• See what cookies are stored and delete them
• Block third-party cookies
• Block all cookies
• Clear cookies when you close your browser

To learn more about cookies, visit: www.allaboutcookies.org

If you disable cookies, some parts of our Site may not function properly.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Tech Pro Solutions

Email: privacy@techprosolutions.xyz

Phone: +4478680168513 

Address: 181 Frenchay Park Rd, Bristol, South Gloucestershire, BS16 1LE

Website: https://techprosolutions.xyz/

Data Protection Officer (DPO):

For GDPR-related inquiries: dpo@techprosolutions.xyz

We  may update this Privacy Policy from time to time to reflect changes in  our practices, legal requirements, or operational needs. We will notify  you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users (if applicable)
• Displaying a prominent notice on our Site

We  encourage you to review this Privacy Policy periodically. Your  continued use of our Site after any changes constitutes acceptance of  the revised policy.

If  you believe we have violated your privacy rights, you have the right to  lodge a complaint with your local data protection authority.

In the United States:

Federal Trade Commission (FTC) - https://www.ftc.gov/

In the European Union:

Your local Data Protection Authority (DPA) - https://edpb.europa.eu/

Under  California Civil Code Section 1798.83 (California's "Shine the Light"  law), California residents may request information about our disclosure  of personal information to third parties for direct marketing purposes.  We do not share your personal information with third parties for their  direct marketing purposes.

For CCPA requests, please include "California Privacy Request" in the subject line of your email to privacy@techprosolutions.xyz.

Our  Site does not currently respond to "Do Not Track" (DNT) signals because  no uniform standard has been adopted. We continue to use  industry-standard analytics tools that may track your browsing behavior.

Tech Pro Solutions – Proactive · Precise · Professional